Terms and Conditions

  • 1 Basic provisions

1) The following terms and conditions apply to contracts concluded via htttp://www.matchaandfriends.ch. Unless otherwise agreed, any terms and conditions used by you are hereby rejected.

2) A consumer within the meaning of this regulation is any natural person who concludes a legal transaction for private purposes. An entrepreneur is any natural or legal person who, when concluding a legal transaction, acts in the interests of his or her professional or commercial interests.

  • 2 Conclusion of the contract

1) The subject of the contract is the sale of goods.

2) By making a product available in our shop, we make our customers a binding offer to conclude a purchase contract.

3) All products intended for purchase are placed in the "shopping cart" by the customer. After entering personal data and payment information, the customer has the opportunity to check all the information entered. By submitting the order by clicking on the button provided, the customer declares legally binding acceptance of the offer. This concludes the purchase contract. If the payment option is via payment service providers such as PayPal, Twint or Sofortüberweisung, the customer is redirected from our online shop to the provider's website. After entering all the required data, the customer is then redirected back to our shop.

4) All information relating to the conclusion of the contract is sent automatically by email. The customer must therefore ensure that the email address provided to us is accessible.

  • 3 Retention of title and right of retention

1) A right of retention can only be exercised by the customer if it does not relate to claims arising from the same contractual relationship.

2) The goods remain the property of the shop operator until the purchase price has been paid in full.

  • 4 Liability provisions

1) We are fully liable for damage to body or health, as well as in cases of intent and gross negligence. We are also liable for fraudulent concealment of a defect and in all other legally regulated cases. Liability for defects within the scope of the statutory warranty can be found in the relevant regulation in our customer information.

2) If essential contractual obligations are not fulfilled, the online shop's liability for slight negligence is limited to foreseeable damage typical for the contract.

3) In the event of a breach of minor obligations arising from the contract, liability is excluded in the case of slightly negligent breaches of duty.

4) No liability is assumed for the constant availability of this website and the goods offered on it.

  • 5 Choice of law

1) Swiss law applies.

  • 6 Dispute settlement

1) The Swiss Code of Civil Procedure (CPC) provides for the following special procedures:

◾arbitration (Art. 197 ff.)

◾Mediation (Art. 213 ff.)

◾the simplified procedure (Art. 243 ff.)

  • 7 Contract language, contract text storage

1) The contract language is German.

2) We do not save the complete contract text. Customers can save it electronically using the browser's print function before submitting the order.

  • 8 Prices and payment terms Characteristics of the goods

1) The prices shown and the shipping costs are gross prices.

2) Shipping costs are not included in the purchase price. They are explicitly marked or are shown separately during the ordering process and are to be borne by the customer in addition, unless free delivery has been promised.

3) The available payment methods are shown on our website or in the respective item description, but at the latest in the final ordering process at the "Checkout". Unless otherwise stated, the payment claims arising from the contract are due for payment immediately.

4) The essential characteristics of the goods and/or services can be found in the item description and the additional information on our website.

  • 9 Delivery conditions

1) Delivery conditions, delivery times and any existing restrictions on delivery can be found under the corresponding link in our online shop or in the respective item description.

2) For consumers, the risk of accidental loss or deterioration of the goods sold during shipment only passes to the customer when the goods are handed over to the customer. This regulation applies regardless of whether the shipment is insured or uninsured.

  • 10 Statutory liability for defects

1) The statutory liability rights for defects remain in force.

2) Consumers are asked to check the goods upon delivery for completeness, obvious defects and transport damage and to inform the shop operator as soon as possible. If the customer does not do this, this will have no effect on their statutory warranty claims.