Shipment

We sell and ship our goods exclusively within Switzerland. All product prices listed in the online shop are final prices, including value-added tax (VAT) and excluding shipping costs. Packaging and shipping costs per order (delivery) are charged at an additional flat rate of CHF 8.50.

Shipping locations and specifications:

Ordered goods will be delivered by regular mail ONLY within Switzerland. Shipments to PO boxes and poste restante shipments are not possible. Orders will only be delivered once the invoice amount for the ordered goods has been fully credited to the business account (exception: invoice for regular customers). The goods remain the property of Matcha & Friends GmbH until full payment has been received.

Delivery time:

All items will be shipped immediately, subject to availability. Delivery time is typically 2 to 4 business days from receipt of payment.