Privacy Policy

Responsible body
Matcha & Friends GmbH
Twisting Street 27
8304 Wallisellen
Switzerland
Email: info@matchafriends.com
Represented by: Morena Frehner (CEO)

Collection and processing of personal data
We process personal data that you provide to us when using our website, placing an order, or contacting us. This includes, in particular:

  • Name first Name

  • address

  • E-mail address

  • Telephone number

  • Payment information

  • IP address and usage data (via cookies/analytics tools)

The data will be used exclusively for the purpose of contract processing, customer communication and, if you have given your consent, for marketing purposes.

Data transfer to third parties
To fulfill the contract, we share data with service providers to the extent necessary:

  • Shopify (hosting & shop system)

  • Payment service providers: Stripe, PayPal, Twint, credit card providers

  • Shipping: Swiss Post

  • Email/Marketing: Klaviyo, Shopify Email

These service providers also process data partly abroad. Shopify operates servers in the USA and Canada. We ensure that an adequate level of data protection is guaranteed.

Cookies & Tracking
Our website uses cookies and similar technologies to enable and analyze its use. You can accept or decline their use.

Tools used:

  • Shopify Analytics (shop system statistics)

  • Google Analytics (usage analysis)

  • Meta Pixel (Facebook/Instagram marketing)

  • Google Ads (conversion tracking & remarketing)

The processing is based on your consent (Art. 6 para. 1 lit. a GDPR or Art. 6 revDSG). You can revoke this consent at any time via our cookie banner.

Newsletter
When you subscribe to our newsletter, we use your email address to send you information and offers. This is done via Klaviyo or Shopify Email. You can unsubscribe at any time using the unsubscribe link in the newsletter.

Storage duration
We only store personal data for as long as is necessary to fulfill the respective purpose or as required by statutory retention obligations.

Your rights
Under applicable data protection law, you have in particular the right to:

  • To obtain information about your stored data

  • to have incorrect data corrected

  • to request the deletion of your data

  • You can withdraw your consent at any time.

To exercise your rights, simply send an email to: info@matchafriends.com

Security
We implement technical and organizational security measures to protect your data against loss, manipulation or unauthorized access.

Changes to this privacy policy
We reserve the right to amend this privacy policy at any time. The current version published on our website always applies.